The "Enhanced" ESR60 version number is 2.3 (or
later) - This relates to
both the hardware and software. If yours is this version
number (or later) then you have the enhanced specification.
We first announced this new specification on the 25th May
2006.
Don't worry, owners of earlier versions have not been
short-changed. Earlier versions conformed to the
advertised and published specifications that we released
before 25th May 2006. We have enhanced the specification
and released ESR units with the new spec over the month of
May 2006 to allow for them to filter through supply
channels before we published the improved specs.
However, if you purchased your unit on or after 1st May 2006 we will be happy to provide a complementary upgrade
of the hardware and software for just the cost of shipping
and handling. You need to have a proof of purchase. Please contact
us to arrange for your upgrade.
If you purchased your unit before 1st May 2006
then you may take advantage of the new specification using
the ESR feature upgrade service detailed below.
ESR
Feature Upgrade Service for owners of Atlas ESR60
version 1.6 or earlier
What do I get with this service?
Hardware modification for new enhanced
specification.
Software modification for new enhanced
specification.
Probe checks and repair (if necessary).
Updated full test.
New enhanced calibration.
New "Enhanced" front panel (upon request).
New 12 month warranty.
How much does it cost?
The ESR Feature Upgrade Service costs £35.00 (including
VAT and UK delivery)
Send us your Atlas ESR (in a padded envelope or box)
and book your upgrade by clicking on the button below:
We won't charge your card until your unit has been
upgraded and despatched back to you.
U.K.
E.U.
U.S.A. World
£29.79 + VAT (£35.00 including VAT)
+ £1 return P&P for whole order.
€45 approx. (€53 including VAT) Airmail approx. €9
$60 approx. + Airmail approx. $10. Duty may be charged in your country.
£29.79 + Airmail approx. £6. Duty may be charged in your country.
Airmail outside UK charged by total order weight
and is calculated at checkout before you confirm
your acceptance. Payments are made in UK Pounds and will be
converted to your local currency by your credit card
provider.
ESR
Repair Service
If your Atlas ESR is out of warranty or you've had
an accident with it then don't worry
The best thing to do is to send us your unit so we can
assess what needs to be done. We will then contact you
(usually on the same day) to discuss the options
available. If you wish, we can return your unit, free of
charge if you're in the UK. Alternatively, you can
book your repair online, send us your unit and we'll get
on with it as soon as it gets here.
Full Repair Consists of:
Hardware repair (replacement parts or replacement
board in rare instances).
LCD replacement (if necessary).
Enclosure/Overlay replacement (if necessary).
Software upgrade (if applicable) to the latest
version available for your unit.
Probe repair or replacement (if required).
Fresh calibration procedure.
Full function verification test.
New user guide.
12 months repair warranty.
How much does it cost?
The ESR Repair Service costs £45.00 (including
VAT) + return P&P
Send us your Atlas ESR (in a padded envelope or box)
and book your repair by clicking on the button below:
We won't charge your card until your unit has been
repaired and despatched back to you.
U.K.
E.U.
U.S.A. World
£38.30 + VAT (£45.00 including VAT)
+ £1 return P&P for whole order.
€57 approx. (€67 including VAT) Airmail approx. €9
$78 approx. + Airmail approx. $10. Duty may be charged in your country.
£38.30 + Airmail approx. £6. Duty may be charged in your country.
Airmail outside UK charged by total order weight
and is calculated at checkout before you confirm
your acceptance. Payments are made in UK Pounds and will be
converted to your local currency by your credit card
provider.
ESR
Problem Solving
Problem
Cause and Solution
ESR tries to measure capacitance and
gets stuck or takes a very long time.
It is likely that one (or more) of
the 4 wires to the probes has broken. This means that
charge current can't be driven into the capacitor under
test and therefore seems to get "stuck".
Remove the croc clip boots and
check the connections of both wires in each probe.
Capacitance values are crazy
Characteristics of some capacitors
(such as leakage or soakage) caused difficulties in the
Atlas ESR's compensation calculations. This has been
addressed in software version 1.6 and later. Please contact
us if you require a free update to address this issue.
Display shows "In-Circuit"
when it shouldn't
The Atlas ESR detects that the
capacitor under test is "in-circuit" if the
voltage charge curve is non-linear (by more than about
10%). Some capacitors exhibit levels of this non-linearity
at low voltages. Software version 1.6 and later can
compensate for these effects. Please contact
us if you require a free update to address this issue.
Note though that if a capacitor has recently been charged
with a moderate to high voltage, the effects of
"Soakage" can prevent the Atlas ESR from
measuring capacitance, this is completely normal.
