Shipping And Handling
UK Shipping calculated by weight.
Very small items can be sent in the UK as a "Large Letter" and will be charged at £1.50+VAT.
All other items sent in the UK asre sent as "Parcels" and rates start at £4.00+VAT (£4.80).
Please note that Special Delivery is the only option that provides you with insurance.
Shipping outside UK is calculated on weight but typical costs are shown below:
Europe: approx £10.20 for 360g
Rest of World: £12.90 for 360g
Any carriage charges are detailed at the checkout before you accept the transaction.
We do our best to despatch your order right away if your order is placed before 2pm (for postal delivery) or 10:30am (for courier delivery). In the UK, orders sent by 1st Class Royal Mail are usually delivered within 1 working day.
Special Delivery within the UK is normally guaranteed by Royal Mail to be delivered by 1pm the following day. If the despatch is made on a Friday then the Special Delivery will be made on the following Monday.
Overseas deliveries are sent by Airmail and can take between 3 and 14 days depending on location.
In the event of Errors: Although we always do our best, sometimes errors can occur. If any error (including human error) results in the incorrect pricing being applied to a puchase, the order is not binding. Any changes in pricing between the time the order was placed and the time of despatch will be confirmed between Peak and you before the order is sent. If you're not happy with any price correction then the order will be cancelled and you will be issued with a full refund.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. If you are VAT registered in the EU (but not in the UK), please enter your VAT registration number to ensure that VAT will not be charged. VAT is not charged for orders outside of the EU.
Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. Additionally, all our products (except for consumables such as batteries) are guaranteed for 24 months from date of purchase/delivery.
Returns Policy If you are not satisfied with your purchase for any reason then return it to us in original condition within 14 days and we'll refund you the full purchase price.