Peak Electronic Design Limited - Product Support - Peak Atlas LCR Passive Component Analyser

Atlas LCR Support Page:

	LCR Recalibration Service

	*What do I get with this service?* Software upgrade (if applicable) to the latest version. Recalibration using our new updated traceable calibration standards. Full test and calibration verification. Optional certificate of traceable calibration* *How much does it cost?* The LCR Recalibration Service costs just £15.00 (including VAT) + return P&P * Calibration with a Certificate of Traceable Calibration £35.00 (including VAT) + return P&P Send us your Atlas LCR (in a padded envelope or box) and book your recalibration by clicking on one of the buttons below:
	LCR Recalibration without certificate	LCR Recalibration with certificate
	We won't charge your card until your unit has been recalibrated and despatched back to you. * UK Prices shown. Appropriate exchange rate applied by your credit card provider

LCR Repair Service

If your LCR is out of warranty or you think you may have blown it up then don't worry

The best thing to do is to send us your unit and we so we can assess what needs to be done. We will then contact you (usually on the same day) to discuss the options available. If you wish, we can return your unit, free of charge if you're in the UK. Alternatively, you can book your repair online, send us your unit and we'll get on with it as soon as it gets here.

Full Repair Consists of:

Hardware repair (replacement parts or replacement board in rare instances).
Software upgrade (if applicable) to the latest version.
Recalibration using our new updated traceable calibration standards.
Full test and calibration verification.
Extra 12 months warranty.
Optional certificate of traceable calibration*

How much does it cost?
The LCR Repair Service costs £35.00 (including VAT) + return P&P

Send us your Atlas LCR (in a padded envelope or box) and book your repair by clicking on the button below:

We won't charge your card until your unit has been repaired and despatched back to you.

U.K. E.U. U.S.A. World	£29.79 + VAT (£35.00 including VAT) + £1 return P&P for whole order. €45 approx. (€55 including VAT) Airmail approx. €9 $60 approx. + Airmail approx. $10. Duty may be charged in your country. £29.79 + Airmail approx. £6. Duty may be charged in your country.
Airmail outside UK charged by total order weight and is calculated at checkout before you confirm your acceptance. Payments are made in UK Pounds and will be converted to your local currency by your credit card provider.

	LCR Problem Solving

	Problem	Cause and Solution

	Capacitance measured when probes are open circuit is not close to zero (±0.6pf)	Slight variations in open circuit capacitance are normal, perform a probe compensation procedure.

	Resistance and/or inductance measured when probes are short circuit is not close to zero (±1.2 ohms, ±1.6uH)	Slight variations in short circuit resistance and inductance are normal, perform a probe compensation procedure.

	Measured value doesn't appear to be correct.	Ensure probes are well connected to the component under test for the entire duration of the analysis. Ensure that nothing else is connected with the component under test. Make sure you are not touching the connections. The component value may be outside the supported measurement range. The component's design frequency may not correspond to the test frequencies used by the Atlas LCR.

	Measured values vary slightly between tests.	The displayed resolution is finer than the internal measurement resolution to avoid rounding errors. Small variations within the quoted measurement resolutions are normal.

	Calibration date is approaching or has past.	Don't worry, the Atlas LCR will carry on working after the "Calibration Due Date" has past. The date is simply a recommendation and may be required for the purposes of satisfying your own quality procedures. Click here if you would like us to recalibrate your unit.

	Probe(s) has become detached.	The probes simply fit to the test leads using square-pin connectors to allow for various accessories. Simply push them back together.

	Display shows "Low Resistance and Inductance" when testing some components, why won't it measure them?	It will measure them. This message is displayed when the Atlas LCR is measuring a low resistance and low inductance component and cannot be certain whether it is an inductor or a resistor (as they can have very similar properties at low values). Simply press *scroll* on the unit and you will see the measurements.

	Atlas LCR - Downloads
	Data Sheet User Guide SMD Tweezers User Guide Frequently Asked Questions Probe Compensation User Guide	Review in Everyday Practical Electronics Magazine May05 Review in Practical Wireless Magazine Mar05 Review in Silicon Chip Magazine Aug03 Review in Everyday Practical Electronics Magazine Mar03 Review in Radcom Magazine Sep2005