your Atlas IT (UTP05) is showing every cable to be faulty,
then it is likely that your connector in the instrument
and/or terminator(s) has been damaged.
In particular, look out for pins 1,
2 and/or 7, 8 giving you trouble.
This type of damage is caused by the
insertion of the wrong type of plug into the socket (such
as a RJ11 modem style connector). Although it may *seem*
to fit, the contact pitch is different to RJ45 plugs and
the moulded ribs on the sides of the RJ11 will bend the
outer gold contacts of the socket out of alignment.
Please note that the front panel of
the instrument makes the connector type very clear (RJ45)
and this is also mentioned in the first page of the user
But don't worry, if you've had an
accident and damaged your unit, then it is repairable. You
can order a replacement socket assembly (complete with
little piggy-back printed circuit board).
You can fit it yourself (if you have
excellent soldering skills and correct desoldering
equipment) or you can select the option for us to fit it
for you. If you would like us to fit it then send your
unit to our address shown here.
We can normally turn around repairs within 24 hours so you
won't be without it for long.
We highly recommend that you check
your terminators for damage too as they will also suffer
if an RJ11 has been accidentally inserted. New terminators
can be found on our accessories
If sending your unit from outside
the UK, it is vital that it is clearly marked it with
"Item for repair -
Inward processing relief."