ZEN50 Support

Software upgrade to the latest version (R1.2).
Recalibration using our new updated traceable calibration standards.
Full test and calibration verification.
Send us your ZEN50 (in a padded envelope or box) and book your upgrade and recalibration by clicking on a button below. If sending your unit from outside the UK, it is vital that it is clearly marked it with "Item for repair - Inward processing relief."
Send to the address shown on our Contact Us page.

Software upgrade to the latest version (R1.2).
Recalibration using our new updated traceable calibration standards.
Full test and calibration verification.
Includes certificate of traceable calibration.
Send us your ZEN50 (in a padded envelope or box) and book your upgrade and recalibration by clicking on a button below. If sending your unit from outside the UK, it is vital that it is clearly marked it with "Item for repair - Inward processing relief."
Send to the address shown on our Contact Us page.

If your ZEN50 is out of warranty or you think you may have blown it up then don't worry
The best thing to do is to send us your unit and we so we can assess what needs to be done. We will then contact you (usually on the same day) to discuss the options available. If you wish, we can return your unit, free of charge if you're in the UK. Alternatively, you can book your repair online, send us your unit and we'll get on with it as soon as it gets here. The repair does not include new test leads, you may want to add a set to your cart at the same time (see button below).

Full Repair Consists of:
Hardware repair (repair and/or replacement parts).
Software upgrade (if applicable) to the latest version (R1.2).
Recalibration (if applicable) using our new updated traceable calibration standards.
Full test and calibration verification.
12 month warranty for the repair work.
Send us your ZEN50 (in a padded envelope or box) and book your repair by clicking on the button(s) below. If sending your unit from outside the UK, it is vital that it is clearly marked it with "Item for repair - Inward processing relief."
Send to the address shown on our Contact Us page.

If your ZEN50 is out of warranty or you think you may have blown it up then don't worry
The best thing to do is to send us your unit and we so we can assess what needs to be done. We will then contact you (usually on the same day) to discuss the options available. If you wish, we can return your unit, free of charge if you're in the UK. Alternatively, you can book your repair online, send us your unit and we'll get on with it as soon as it gets here. The repair does not include new test leads, you may want to add a set to your cart at the same time (see button below).

Full Repair Consists of:
Hardware repair (repair and/or replacement parts).
Software upgrade (if applicable) to the latest version (R1.2).
Recalibration (if applicable) using our new updated traceable calibration standards.
Full test and calibration verification.
12 month warranty for the repair work.
include certficate of calibration.
Send us your ZEN50 (in a padded envelope or box) and book your repair by clicking on the button(s) below. If sending your unit from outside the UK, it is vital that it is clearly marked it with "Item for repair - Inward processing relief."
Send to the address shown on our Contact Us page.